At a Glance
- Who we are: Gather Voices, Inc. ("GV") provides a platform where organizations (our Customers) invite their communities to create and share videos.
- Who controls your data: Our Customers act as the data controller. GV is a data processor, safeguarding data on their behalf.
- Where data is stored: By default, data is stored in AWS U.S. data centers. For Customers who require local residency (e.g., EU), we offer custom hosting under a separate agreement.
- AI features: By default, the Service includes AI-enabled features (summarization, captions, background removal, sound processing). Customers may request these features be disabled for their account.
- Third-party vendors: We rely on trusted partners (e.g., AWS, OpenAI, Canva, Twilio, Zoom, Google Analytics, HubSpot, etc.) to power parts of our Service.
- Your rights: Depending on where you live, you may have rights to access, correct, delete, or limit use of your data. We help our Customers honor these rights.
- Aggregate data: We may create and use aggregate or de-identified data for research, analytics, and business purposes, which may be shared or sold, but it will never identify individuals.
Welcome
Gather Voices, Inc. (“GV,” “we,” “us,” or “our”) provides a platform that enables our Customers (organizations) to invite their members, employees, attendees, or other participants (“End Users”) to create and upload videos and related content (“User Content”). Customers contract directly with GV, and End Users participate at the request of those Customers. This Privacy Policy explains how GV collects, uses, and protects information.
Consent to Privacy Practices
By accessing or using our platform, or by providing information to us, you consent to the practices described in this Privacy Policy. If you do not agree, please discontinue use of the Service.
Personal Data We Collect
Personal Data means information that identifies or relates to an identifiable individual, as defined under applicable law (GDPR, CPRA, etc.). We may collect:
- Directly from you: Name, email, organization, contact information, and any content you submit.
- From our Customers: End User information provided to enable your access.
- Automatically: Cookies, device information, IP address, usage data, and analytics.
- Third-party logins: If you use Google or Facebook to log in, we receive limited profile information as permitted by those providers.
- User Content: Videos and other content you submit at a Customer’s request may contain Personal Data.
GV acts primarily as a processor on behalf of our Customers, who act as controllers of End User data.
How We Use Personal Data
We use Personal Data to:
- Provide and operate the Service.
- Support Customers and End Users.
- Improve, secure, and personalize the Service.
- Communicate with Customers (e.g., billing, support, updates).
- Send optional marketing (with opt-out).
- Provide AI-enabled features (captions, summaries, background removal, etc.). These are on by default but may be disabled at the Customer’s request.
- Generate aggregate, de-identified insights (e.g., trends about event locations). GV may sell or share aggregated, anonymized data, but we will never sell Personal Data or User Content.
International Data Transfers
- By default, all data is hosted in AWS U.S. data centers.
- Customers may contract for alternative hosting (e.g., EU) under a separate agreement and fee.
- For EU/UK residents, we rely on Standard Contractual Clauses or other approved safeguards for international transfers.
- Data subjects in the EU/UK have additional rights as described below.
Information Sharing
We may share Personal Data only as follows:
- With Subprocessors: Trusted vendors that support our operations (see Subprocessor List, available to Customers on request).
- With affiliates or service providers: For support, analytics, communications, and infrastructure.
- As required by law: In response to subpoenas, court orders, or legal processes.
- For safety and fraud prevention: To protect GV, our Customers, and users.
- Business transfers: In connection with mergers, acquisitions, or sale of assets. We do not sell Personal Data.
Your Choices & Rights
- Marketing: You may opt out of marketing emails via unsubscribe links or by contacting us.
- Cookies: You may control or disable cookies through your browser. Essential cookies are required for the Service.
- Rights under GDPR/UK GDPR: Access, rectification, erasure, restriction, portability, and objection.
- Rights under CPRA (California): Right to know, delete, correct, opt out of sale/sharing (we do not sell Personal Data), and non-discrimination.
- To exercise rights, contact us at privacy@gathervoices.co. We may refer requests to the relevant Customer (controller).
Data Retention
- We retain Personal Data for as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements.
- For User Content, GV retains data according to Customer instructions. Customers control deletion of End User data.
Security
GV uses industry-standard safeguards, including encryption in transit and at rest, firewalls, and monitoring systems. While no system is completely secure, we continually review and update our practices.
Children’s Privacy
- GV does not knowingly permit children under 13 in the U.S. (or under 16 in the EU) to use the Service without verified parental consent.
- Customers are responsible for obtaining appropriate parental consents when inviting minors.
- If we learn we have collected data from a child without proper consent, we will delete it promptly.
Linked Sites
Our Service may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies.
Changes to this Policy
We may update this Privacy Policy from time to time. Material changes will be communicated by posting a prominent notice or notifying Customers directly. Continued use of the Service after updates indicates acceptance.
Contact
Questions about this Privacy Policy may be sent to:Gather Voices, Inc.
4245 N. Knox AvenueChicago, IL 60641Email: privacy@gathervoices.co
